Fake MobileCiti callers

Just a quick heads up that there is a mob cold calling people claiming to be from MobileCiti.

MobileCiti themselves are a reputable mobile phone retailer and never call people offering them phone plans

The cold callers offer to upgrade your phone but it’s all very suspicious.
For instance they offer unlimited calls, text and DATA, no matter what service provider you are with. We don’t see how they could possibly guarantee that, especially the data.
The emails come from the domain mobileciti.net which is not the official domain and website of MobileCiti.
They also call on very bad telephone lines and sound like they are in an overseas call centre (not that Aus companies don’t use overseas call centres..just not for sales calls though).

They ask for you to give them your driver’s licence and Medicare numbers before you even see the phone or contract or fact sheet.
They refuse repeated requests to see the contract, saying you have to sign up before they can send you the contract.

When quizzed on where they, they have no idea of what the address looks like where they are supposed to be.

Our advice is to stay well away from these offers. It’s a scam.

7 thoughts on “Fake MobileCiti callers

  1. Nadeem

    I have also been scammed by the people claiming that they were from Church St, Parramatta NSW 2150 Sydney. They called me from this number 0280035557 and asked me to send Drivers Licence and Medicare Card which I already have sent them to promotions@mobileciti.org. After realising that I had been scammed, I started investigating and found that the email I have received was from Punjab, Pakistan. The Sydeny, Australia based number was generated through Skype (very easy to get it in few bucks). I have reported it to Cyber Crime and ScamWacth.

    I have also been contacted from Indians from following numbers all are generated through Skype or similar IP Phone services.
    I just heard MobileCiti word from them and disconnected 🙂 as I was scammed earlier so didn’t say anything. Apart from above mentioned numbers, I picked and talked on this number 0280734431. I tricked them this time and talked longer to get more info from CS Rep that was an Indian girl [ Hindi accent and she confirmed (slip of tongue) that she was calling me from India 🙂 ]. She sent me email from sales@mobiles-citi.com .

    I hope what happened with me, will help others to be safe from being scammed. All is being done to get IDs (Identity Theft) to get mobiles or anything on contract on our names.


  2. AD

    I have been victim of this fraud recently. I gave them my license, medicare and Telstra account number to get a cheap mobile phone plan. I just hate myself on doing so. These guys used those details to pretend myself and ordered 7 mobile phones with plans. Telstra thought its me and they delivered the phones to them. I noticed those numbers were listed as suspended under my account, I contacted Telstra and told them that I haven’t ordered then the investigated and came to know that its a scam. Its still under investigation. I have reported it to ACORN, Scamwatch and NSW police (All the addresses were of NSW).
    The matter is still under investigation.

    1. admin Post author

      Thanks for your comment, though very sad to hear about it.
      They still are calling us too. Very active at the moment.
      I wondered what they would do with all the ID information. Now it makes sense.
      Where did Telstra deliver the phones to though? Wouldn’t that give away their address, or at least the P.O. Box they use?

  3. Harish

    Hi I give them my passport and license as I thought they’re not asking my bank details so I thought it’s not a scam
    So can any one help me what to do
    I tried contacting police, vic roads,mobile operator but no use


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