Just a quick heads up that there is a mob cold calling people claiming to be from MobileCiti.
And as of February 2020 they are still at it!
Their main purpose is Identity Theft.
MobileCiti themselves are a reputable mobile phone retailer and never call people offering them phone plans
The cold callers offer to upgrade your phone but it’s all very suspicious.
For instance they offer unlimited calls, text and DATA, no matter what service provider you are with. We don’t see how they could possibly guarantee that, especially the data.
The emails come from the domain mobileciti.net which is not the official domain and website of MobileCiti.
They also call on very bad telephone lines and sound like they are in an overseas call centre (not that Aus companies don’t use overseas call centres..just not for sales calls though).
They ask for you to give them your driver’s licence and Medicare numbers before you even see the phone or contract or fact sheet.
They refuse repeated requests to see the contract, saying you have to sign up before they can send you the contract.
When quizzed on where they, they have no idea of what the address looks like where they are supposed to be.
Our advice is to stay well away from these offers. It’s a scam.